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Customer experience: The price of payment inefficiencies

November 16, 2020 | Payments
Customer experience:  The price of payment inefficiencies

A major research study reveals how business leaders are gaining a competitive edge by eliminating the hidden cost of payment inefficiencies.

Keeping up with a decade of change

Just a decade ago, payments were a financial mechanism controlled by banks and acquirers. But since then, everything has changed. Payments are now critical to business strategy - directly impacting internal operations, brand and the customer experience.

A major research study reveals the true cost of payments in 2020, and how the UK's leading businesses are tackling this.

It explores the hidden and hard costs of payments, the increasing threat hidden costs pose if left untreated, and how eliminating them can create a competitive edge.

 

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